Website Statement

Website Statement

*Regarding the delivery time of DRASOUL items, please don't worry about being cheated if you don't find the tracking information in a short time. Our shipping method may be from overseas, so you will not see tracking information for about 2- 3 days after delivery. If you do not agree with our delivery time, please do not buy from our website. Once an order is placed, it proves that the customer agrees to our conditions and services.
*If the logistics are delayed and the customer wishes to cancel the order, we will accept a refund from the customer. There is a quality problem or the goods are not delivered, we will provide a 100% full refund.
*We will respond to all customer inquiries, but please allow time to wait for a response. Emails will be responded to within 5-6 approximate hours and live chat within 2-3 hours.